Privacy Policy

Privacy Policy

This Privacy Policy explains how Union Knot processes personal data when you use unionknotorbit.lifestyle. It applies to visitors, prospective clients, and other individuals who interact with the site in connection with legal services for the IT sector.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
Purpose of use

How We Use Data

We use personal data to respond to enquiries, provide and manage our services, maintain and secure the site, monitor performance, improve functionality, keep business records, manage client and supplier relationships, meet legal and regulatory obligations, and handle disputes or claims. We may also use data for internal administration, fraud prevention, and other legitimate operational purposes connected with the site and our business.

Processing is limited to operational, administrative, and compliance needs.
Third-party sharing

Service Providers

We may share personal data with service providers, technical support partners, hosting and security providers, analytics services, and professional advisers who assist us in operating the site or managing our business. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their functions.
01

Data We Collect

We may process identifiers and contact details, enquiry content, professional or company information, technical data such as device and browser details, usage records, and any other information you choose to provide through the site.

The categories collected depend on how the site is used and what information is submitted.
02

How We Collect Data

We collect personal data directly from you when you complete forms, send enquiries, or otherwise interact with the site. We also receive certain data automatically through your browser or device, including log data, usage information, and cookie-related information. In some cases, we may obtain business contact details from publicly available or professional sources where this is relevant to an enquiry or engagement.

Information may come from direct submissions, site activity, and limited technical records.
03

Cookies We Use

We may use essential cookies to support basic site functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. Similar technologies may also be used for security, performance, and traffic analysis.

The site uses a limited set of cookies for operation, analytics, and preference handling.
04

Cookie Controls

You can usually control cookies through your browser settings and, where available, site-level preference tools. Blocking some cookies may affect site performance or limit certain features. We do not rely on cookie use as a substitute for any legal obligation to provide notice or obtain consent where required.

Browser settings and related tools can be used to limit non-essential cookies.

Contact Details

Email contact
Telephone contact
+27 73 253 9320
Postal address
381 Refinery Drive, Sapref, Isipingo, 4133
Privacy enquiries
User Rights

Your Rights

Subject to legal limits, you may ask to access your personal data, correct inaccurate information, object to certain processing, or request deletion where we no longer need the data. You may also raise concerns about how your information is handled. Some requests may be refused or limited where we must keep data for legal, contractual, security, or evidentiary reasons.

Available rights depend on the nature of the data and the applicable law.
Requests

Making a Request

Requests should describe the information or action sought with enough detail for us to assess and verify them. We may ask for additional information to confirm identity or to locate the relevant records. If a request is complex or incomplete, we may need more time or may explain why a full response cannot be provided.

We may need to confirm identity before acting on a request.
Data Retention

Retention

We retain personal data for as long as it is needed for the purpose for which it was collected, including to manage enquiries, maintain business records, meet legal or accounting obligations, resolve disputes, and support security and audit needs. When data is no longer required, we will delete it, anonymise it, or otherwise handle it in a way that prevents further use, subject to any legal retention duty.

Records are kept only for as long as needed for the relevant purpose or legal requirement.
Policy Updates

Policy Changes

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or the site’s features. When changes are material, we will take reasonable steps to draw attention to the revised policy. The date of the latest version should be checked each time you use the site.

We review this policy from time to time and keep the current version available on the site.